Privacy Policy

Effective Date: 5/2026

Precision Dental Care (“Practice,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our patients, website visitors, and all individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with our offices.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Contact Information

Precision Dental Care – Prospect Place
Phone: (505) 883-6562

Precision Dental Care – Indian School Road
Phone: (505) 265-0123

Website: https://craigtsteichendds.com/

2. Information We Collect

We may collect personal and non-personal information from you in a variety of ways, including when you:

Visit our website
Schedule appointments
Fill out forms
Contact our office
Subscribe to communications
Submit insurance or payment information

Personal Information

Personal information may include:

Name
Address
Email address
Telephone number
Date of birth
Insurance information
Payment information
Medical and dental history
Any information voluntarily submitted through forms or communications

Non-Personal Information

We may automatically collect certain information about your device and website usage, including:

IP address
Browser type
Operating system
Pages visited
Time spent on pages
Referral sources
Device information

3. How We Use Your Information

We may use collected information to:

Schedule and manage appointments
Provide dental and healthcare services
Process billing and insurance claims
Respond to inquiries
Improve our website and services
Send appointment reminders
Communicate regarding treatment or office updates
Comply with legal and regulatory obligations
Protect against fraud or unauthorized access

With your consent, we may also send promotional or educational communications.

4. HIPAA Compliance

Precision Dental Care complies with the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state privacy laws regarding protected health information (“PHI”).

Your health information is used and disclosed only as permitted by law for purposes such as:

Treatment
Payment
Healthcare operations
Legal compliance

We maintain administrative, technical, and physical safeguards designed to protect your personal and medical information.

5. Text Messages and Electronic Communications

If you provide your mobile phone number or email address, you consent to receiving communications from Precision Dental Care, including:

Appointment reminders
Scheduling confirmations
Treatment follow-ups
Billing notifications
Office announcements

Message and data rates may apply.

You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails
Replying STOP to text messages
Contacting our office directly

Consent to receive messages is not a condition of receiving treatment.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

Cookies may collect information such as:

Browser preferences
Session activity
Website interaction data

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Sharing of Information

We do not sell your personal information.

We may share information with:

Insurance providers
Payment processors
Technology service providers
Website hosting providers
HIPAA-compliant business associates
Government agencies when required by law

All third parties receiving protected information are expected to maintain appropriate confidentiality and security measures.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

9. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

The right to access your information
The right to request corrections
The right to request deletion where legally permitted
The right to opt out of certain communications

To exercise these rights, please contact our office.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children online without parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised policy.